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SCENARIO: Named after one of America’s leading sociologists and one of Howard’s graduates, the E. Franklin Frazier Center for Social Work Research under Howard University aims to educate the academe and encourage organizational and societal solutions for cultural and socio-political minorities in the States. They work with multiple disciplines and institutions inside and outside of the university in order to provide research and training opportunities to those in need. In order to streamline collaborative research projects and synchronize operating systems, the center was in need of more advanced information technology services

WCG's Strategy: Wilson Consulting Group (WCG) offered the Information Technology (IT) Governance Service and conducted a review of the center’s systems. Through WCG’s recommendations, the research center was able to align with their IT department, set reachable goals, and create metrics to measure IT’s performance. This then enabled the Center to transform the methods used to provide services to the underserved population—the center’s primary focus. WCG also developed a budget to support the system improvements and implementation.

WCG RESULTS: The strategic plan gave the Frazier Center vastly improved methods of support and research. Its implementation provided the Center with the ability to create information technology-based solutions and services to enhance internal operating and management processes in a timely fashion, thus enabling more efficient and effective operations.

WCG Results

The strategic plan gave the Frazier Center vastly improved methods of support and research.

Its implementation provided the center with the ability to create information technology-based solutions and services to enhance internal operating and management processes in a timely fashion, thus enabling more efficient and effective operations.

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